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Frequently asked questions about usage of computers.


What will happen if the resource usage exceeds the limit

New jobs won't be accepted. Please be careful not only on the CPU usage but also on the disk usage.

Cannot login via SSH / Login from outside Japan during Bussiness Trip

If you have trouble in accessing from Japan, please check this page (need to login).

If you want to login from outside Japan, you need to submit an application form available in this page.
The applicants are basically required to have a valid academic affiliation in Japan and an account of RCCS; login of oversea collaborators to RCCS is generally not allowed.

How to change login shell?

You can use csh (tcsh), bash, or zsh as a login shell. This setting can be modified only via the center web page. To modify the setting, click "My account" item in the left pane first. (That item won't be shown if you are not logged in.) Then, click "Edit" tab in that page. You can choose your login shell using the combobox in that page. After the choice of the login shell, make sure to click "Save" button located below to save the modified setting.

It might take a time to untill the new setting becomes active. If the modification is not applied for more than a day, please contact us.

Gaussian Freq calculations constantly crashes due to a memory shortage

There are some reports that Gaussian "Freq" calculations crash due to the memory shortage even though the available memory size is increased. In these case, *reduction* of available memory size could solve the problem, according to the reports. If you have tourble with this issue, this workaround maybe worth trying.

Cannot use formchk (Gaussian checkpoint file converter)?

You need to load setting file before running formchk. If you want to convert checkpoint file from g16 output from LX queue, you need to run the following command. Please note that the setting file name depends on your login shell.

csh (tcsh):

$ source /local/apl/lx/g16/g16/bsd/g16.login

bash or zsh:

$ source /local/apl/lx/g16/g16/bsd/g16.profile

If you are using different version of Gaussian or queue, please replace the directory names above to the corresponding ones.
If you load one of gaussian modules (environment modules), corresponding version of formchk will be available.

Python environment (version, libraries) construction

If the requested version of python or the library is provided by the distribution, we can install them. However, we recommend you to build Anaconda environment in your home directory, because Anaconda covers wider area of the python applications/libraries used in academic science than the package set provided by the distribution.

My file is unexpectedly broken or corrupted

Once a certain trouble happens on kernel caches, files unexpectedly seem to be corrupted or broken.
If such an unlucky case happens, please check it carefully according to the following procedure.

  • login to other hosts (ccfepX; X=1-8)
  • get checksum of the file (e.g. md5sum) or look directly the file (e.g. less)
  • if the checksums of a file are different or the contents of the file is different between hosts, there maybe a cache problem.

If you find a suspicous file, please report the hostname and the file location to us: ccadm[at]
We will clear the file cache of that host. (Normal users cannot clear file cache.)

You can fix it by yourself by file manipulation. (not recommended, though)
If you try to fix, please make backup before the file manipulation.

On the other hand, files can be broken due to a storage trouble. "ls -l" might return the following type of output in some case. (This might happen upon file creation stage. Already existing file would not experience this type of trouble.)

ls: cannot access (file name): No such file or directory
-????????? ? ?      ?        ?       ?            (file name)

Unfortunately, this file is completely broken. All you can do for this file is just to remove.
You may need to employ "unlink" command instead of standard "rm" command to remove this file.

Are there job script header samples?

We prepared some samples in this page.
You can find some explanations in our manual. The sample scripts for each applications (/local/apl/lx/(name)/samples) may also be worth to check.

Request installation of software

Please fill the following items and send it to ccadm[at]

  • Software name and version that you want to use
  • Overview of the software and its feature
  • Necessity of installation to supercomputers in RCCS
  • URL of the software development

SSH Connection Error Messages

Permission denied (publickey)

Permission denied (publickey,hostbased).

Private and public keys don't match or the public key is not registered. This message may be shown if the private key is not correctly prepared or specified.

Permission denied (publickey,gssapi-keyex,gssapi-with-mic,hostbased).

This message will be shown if the private key is not correctly specified.

ssh:connect:Network is unreachable

ssh:connect:Host is unreachable

These messages will be shown if the network setting is incorrect or connection route to RCCS is not available due to some netowrk errors.

ssh:connect:Connection refused

ssh:connect:Connection timed out

RCCS service is temporary stopped for maintenance or some troubles. Or, the connection is refused accrording to the rules described below.

ssh_exchange_identification: Connection closed by remote host
Server unexpectedly closed network connection

Network failure happens or connection is refused according to the rules described below.

If the connection can't be establised successfully, adding verbose option to your ssh software will give you some useful information/messages. For example, if you are using "ssh" command on the terminal (maybe on Mac and Linux), verbose messages can be enabled by adding -v option.